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Privacy Statement

This website is operated by GHX UK Ltd. Ltd (Company Registration No. 3008226) whose principal place of business is at 11 Bury Road, Thetford, Norfolk, IP24 3PJ, United Kingdom. GHX UK Ltd. is committed to respecting and protecting the privacy of visitors to the web site.

Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with GHX UK Ltd..

Visitors To Our Website

What information do we collect?

When you visit our website, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our website and the pages from within our website that you visit.

We may at times also use cookies, which are small pieces of information that a website can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual.

How do we use this information?

The basic user information collected is used to help us analyse web traffic and to improve the content of our website. Cookies may be used to facilitate your customer interaction with us.

Trading Partners

What information do we collect?

When you sign up as a trading partner, you provide us with both organisation and contact information. In addition we will collect any settings or preferences that you provide in the normal course of managing your trading account.

We will also store your communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide us with to establish our service for you. We create and maintain other information relating to your trading account in the normal course of providing the service.

We will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of GHX UK Ltd., our customers, or others, or where GHX UK Ltd. has good belief that the law requires such disclosure.

Neither will GHX UK Ltd., except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that GHX UK Ltd. stores or transmits for its customers.

The circumstances under which GHX UK Ltd. will disclose such electronic customer communications are when:

• It is necessary in order to provide service to the customer.

• It is necessary to protect the legitimate interests of GHX UK Ltd. and its customers.

• It is required to cooperate with interception orders, warrants or other legal processes that GHX UK Ltd. determines in its sole discretion to be valid and enforceable.

• It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by GHX UK Ltd. and appear to appertain to the commission of a crime. GHX UK Ltd. disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. GHX UK Ltd. will, however, review, delete or block access to communications that may harm GHX UK Ltd., its customers or third parties. The grounds on which GHX UK Ltd. may take such action include, but are not limited to, actual or potential violations of GHX UK Ltd.'s Terms of Use.

GHX UK Ltd. reserves the right to send bulletins and other important information regarding our services at our discretion.


GHX UK Ltd. is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Privacy statement
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